Privacy Policy
Last updated: April 2026
1. Introduction
Elite Pharm USA ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit elitepharmusa.com and make purchases through our platform.
2. Information We Collect
We collect information you provide directly, including: full name, email address, phone number, shipping address, payment confirmation screenshots or transaction IDs, and any communications you send us. We also collect standard technical data such as IP address, browser type, and pages visited through cookies and analytics tools.
3. How We Use Your Information
We use your information to: process and fulfill your orders, communicate order status and updates, verify manual payments (Crypto, Zelle, CashApp, Wire), respond to customer service inquiries, improve our website and services, and comply with legal obligations.
4. Payment Information
Elite Pharm USA uses a manual payment system. We do not store credit card numbers or banking credentials on our servers. Payment proof (screenshots or transaction IDs) submitted through our checkout are used solely for order verification and are not shared with third parties.
5. Sharing of Information
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist in operating our website and fulfilling orders, subject to confidentiality agreements.
6. Cookies
Our website uses cookies to enhance your browsing experience, analyze traffic, and remember your preferences. You may disable cookies through your browser settings, though this may affect site functionality.
7. Data Retention
We retain your personal information for as long as necessary to fulfill orders, comply with legal requirements, and resolve disputes. You may request deletion of your data by contacting us at info@elitepharmusa.com.
8. Your Rights
You have the right to access, correct, or request deletion of your personal data. To exercise these rights, contact us at info@elitepharmusa.com. We will respond within 30 business days.
9. Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but are committed to protecting your data.
10. Research Use Disclaimer
All products sold by Elite Pharm USA are for laboratory research purposes only and are not intended for human consumption. By purchasing, you confirm you are a qualified researcher or institution aged 21 or older.
11. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date. Continued use of the site after changes constitutes acceptance of the new policy.
12. Contact Us
For privacy-related questions: Email: info@elitepharmusa.com · Phone: (305) 000-0000 — Available Monday–Friday 9am–6pm EST · Location: United States